Jumat, 16 Januari 2015

Complaint Letter




10 Merdeka Street
Ngoro, Jombang

December 25, 2014

Customer service
Zeyra Shop
Melati Street
Mojokerto 45121

Dear Madam,
I have ordered 15 packs bags of new modeled LV bag on your Shop which I ordered by phone on December 20. I received the order on December 24.  When I received those packs of Bag, there were two  packs missing. I only got 13 packs of 15 packs that I ordered. To know whether there were two packs missing, you can check the amount of bag which left  your Shop stock.
To resolve that problem, I would like you to send me two packs of modeled LV bag  like I ordered before. Or if the pack of modeled LV bag which I ordered had been ordered by somebody else, I hope you give me back the money  for the amount charge of LV bag pack.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.



Sincerely,

Signature


Nuzulla